We’d love to hear from you. Please email us at: info@ArtisanIdeas.com.
Absolutely! We accept personal checks and money orders. Send your order to the following address and be sure to include your phone number and your email address if you have one. Artisan North America, Orders Dept., 753 Valley Road, Watchung, NJ 07069-6120
Products & Services
ArtisanIdeas.com is a secure site that uses state of the art SSL encryption in order to ensure the security of your purchase. Rest assured that no one else will be able to view your credit card or other personal information.
Our email address is:
Our Answering Service is ALWAYS ready to hear from you. If you prefer placing an order on the phone rather than on our site, there is always someone available that can copy down your order. Please note that if you phone you will be speaking with an answering service employee and not someone from Artisan Ideas. They will simply copy down your message or order and email it to us.
If you have any specific questions about products or an order, the best way to contact us is by email.
Our phone number is: 1-800-843-9567.
You can also fax us at: 1-717-724-3015.
ArtisanIdeas.com offers exchanges or credit for damaged or defective items. In this event, please contact us immediately, and arrangements will be made for us to pay for return shipping.
We will replace damaged or defective dvds with a fresh copy of the same dvd.
First, log-in and then click the “Order Status” tab on the menu bar at the top of the page. You will then be able to view your order status and/or order history. We will also have sent you a tracking number for your order if you provided us with an email address. If you haven’t received it, and you’ve made sure it’s not in your Spam folder, email us (info@ArtisanIdeas.com) and we’ll send it to you
We’ll be glad to help you find a book or DVD. This is also a great way for Artisan to find out about interesting products to add to our site. Contact us by email, phone, or letter to let us know what you are looking for and we’ll do our best to help you. Our email is: Info@ArtisanIdeas.com.
Click on the “My Account” tab at the top of the page on the menu bar. You will then enter the account management center. Click on the option that interests you and make necessary changes.